True North Cabin Outdoor Sauna - Red Cedar, White Cedar, Pine Wood

Introducing the True North Cabin Saunas, the perfect addition to your relaxation oasis.

Meticulously crafted with exceptional care and attention to detail, these saunas offer an extraordinary experience of comfort and rejuvenation.

Measuring 6' x 7' x 7', they provide ample space to unwind and enjoy the benefits of a traditional sauna in the comfort of your home.

Choose from premium wood types to suit your preference and style.

The True North Cabin Saunas are available in White Cedar, Red Cedar, and Pine, each offering unique charm and character.

White Cedar exudes elegance and durability, while Red Cedar brings a rustic and aromatic touch.

Pine showcases a classic appeal with its warm and inviting tones.

Immerse yourself in the soothing heat as the True North Cabin Saunas are designed to create a tranquil atmosphere.

With spacious dimensions and high-quality construction, these saunas provide the perfect environment for relaxation and unwinding after a long day.

Elevate your wellness routine with the True North Cabin Saunas and experience comfort and luxury.

Note: While no saunas are 100% waterproof, certain measures can be taken to enhance their resistance to water.

These steps include the application of two coats of semi-transparent deck stain, as well as applying silicone where the exterior walls intersect with the staves.

These efforts can significantly improve your sauna's ability to repel water.

Average Shipping Times: 3-4 Weeks after making an order.

All in-stock items will ship out within 15-30 business days. You will receive tracking information upon shipment. 

Due to unprecedented high demand, many of our sauna models are on backorder - please email us at sales@easysaunaworld.com.

Traditional Saunas

Our goal is to make your sauna buying experience simple, efficient and easy and our promise is to ensure your total satisfaction.

Shipping damage claims are rare, but they do happen. In the event of shipping damage, we will promptly replace or fix the damage to your satisfaction. Should you need to return an item to us, please note our policy below:

Visible Loss or Damage:

Any external evidence of loss or damage that occurred during transit is considered visible loss or damage and should be noted on the delivery receipt and signed by the carrier’s agent (driver).

Concealed Loss or Damage:

Any damage that occurred during transit that was not visible at the time of delivery is considered concealed loss or damage.

Due to rough handling in transit, it is possible to damage the contents of the boxes without damaging the boxes.

If such a situation occurs it is important to contact us immediately for instructions on how to handle the claim. If a claim is to be filed it is important to save the packaging that the damaged merchandise arrived in.

You must open all received boxes and inspect products for concealed damage within 5 business days of delivery.

Most likely the driver will not be able to wait while you open the boxes. If that is the case, please note, “Possible Concealed Damage” on the delivery receipt.

Receiving The Sauna - Assembly & Installation Guide

The Customer is responsible for the Assmbly and Sauna Installation.

Assembly Responsibility: The client is responsible for assembling the sauna unit. This can be done either by engaging a certified technician or by following the instructions provided in our manual for self-assembly.

Certified Technician: For efficient and professional assembly, we recommend hiring a certified technician familiar with our sauna products. This ensures proper installation and operation.

Self-Assembly: Alternatively, customers may opt to assemble the sauna themselves using the comprehensive manual provided with the product. Carefully follow the step-by-step instructions to ensure safe and correct assembly.

Should you have any queries or require further assistance, please do not hesitate to contact our customer support team. We are dedicated to ensuring your satisfaction with our sauna products.

Refusing a Freight Shipment & Freight Carrier Fees for Sun Home Saunas:

If your infrared sauna shipment is damaged and unusable, it may be necessary to refuse part or all of the order. Email sales@easysaunaworld.com before refusing any shipment.

Please note that any additional freight carrier’s fees such as re-delivery are the responsibility of the customer unless otherwise noted on your order.

Liftgate service and delivery notification are standard with all orders. If additional services are requested by you and billed to us, all such fees shall then be re-billed to your credit card. If the freight carrier is unable to deliver the freight due to problems wi

th contacting you or setting up delivery appointments, storage fees may be assessed by the carrier.

In such cases, all storage fees are the responsibility of the customer and shall be billed to your credit card. Please note again, delivery is curbside only. 

Traditional Saunas

True North Saunas offers a 1-year limited warranty on all traditional stoves or heating elements.

GENERAL WARRANTY INFORMATION

True North Saunas , at its own discretion, will provide free replacement of any defective parts or components that have been installed, used, and serviced normally within the specified warranty period.

If repair or replacement is not feasible, True North Saunas  may opt to reimburse the purchase price in exchange for the return of the product.

Please note that replacement parts may not be identical to the original ones, and their availability is subject to change. These remedies represent the only available options.

To initiate a warranty claim for a product, please contact our customer service department: sales@easysaunaworld.com

Saunas

If an order is canceled prior to shipment, the customer will incur a $250 cancellation fee, whether she/he has paid a deposit or in full.

Note that we consider your product to be “shipped” when a Bill of Lading and tracking number have been generated for a freight carrier.

After products are considered shipped, cancellations are treated as returns as described below.

Per our “30 Day Risk-Free Return Policy” returns will be accepted within 30 business days of product receipt.

Shipping charges on returns shall be the responsibility of the customer and all returned items must be returned in “new” or “like new” condition, in undamaged original manufacturer’s packaging, and with all original product manuals.

After the product is received, inspected and verified to be in “like new” condition (not used), a full refund will be provided on the product purchase price minus any original shipping charges and minus a 25% restocking charge.

For products sold with a “Free or Discounted Shipping Promotion”, the actual freight cost to originally ship the product will be deducted from your refund.

If you refuse an item delivered by a commercial shipping company for any reason other than damaged merchandise or a shipping error by us, the item shall be treated as a return and charges described above shall be applied.

Most products come with a manufacturer’s warranty which is located in/on their packaging or in their documentation.

We do not provide any warranty over and above the manufacturer’s warranty.

Custom orders, private label or non-standard models are non-refundable.

All returns require a Return Merchandise Authorization (RMA) from True North Saunas Department.

Please sales@truenorthsaunas.com to obtain an RMA. No returns will be accepted or any credit granted without an RMA.

To receive a credit or replacement unit, we must first have a chance to receive and completely inspect your return.

There is a 50% cancellation fee to help cover production cost losses for all traditional sauna orders as all traditional saunas are custom made at time of order.

1. What types of saunas does True North Saunas offer?
True North Saunas offers a variety of sauna types including cabin saunas, barrel saunas, and pod saunas. Each type is available in different sizes and wood types such as red cedar, white cedar, and pine.

2. What wood types are available for True North Saunas?
True North Saunas are available in red cedar, white cedar, and pine. Each wood type offers unique benefits, such as durability and aesthetic appeal​.

3. What are the heater options for True North Saunas?
Customers can choose between wood-burning stoves and electric heaters, including the highly appreciated Finnish Harvia heaters​.

4. How much do True North Saunas cost?
Prices vary depending on the model and specifications. For example, the True North Cabin Outdoor Sauna starts around $4,528, while the Tiny Pod Outdoor Sauna starts around $5,623.50​​.

5. How is shipping handled?
True North Saunas offers hassle-free delivery to both the US and Canada. They ensure a smooth and efficient shipping process​​.

6. Do the saunas come pre-assembled?
True North Saunas are designed for easy assembly and come with detailed instructions. While some assembly is required, it is straightforward and can be done with basic tools​​.

7. What are the health benefits of using a True North Sauna?
Benefits include relaxation and stress reduction, detoxification, improved circulation, pain relief, skin cleansing, respiratory health improvement, and better sleep quality​​.

8. What sizes are available for True North Saunas?
Sizes vary depending on the model. For instance, barrel saunas can accommodate up to 8 people, while cabin and pod saunas come in various dimensions to suit different needs​​.

9. Are True North Saunas weather-resistant?
Yes, True North Saunas are built to withstand various weather conditions, making them suitable for outdoor use. They use high-quality, durable materials to ensure longevity​​.

10. Is there a warranty on True North Saunas?
True North Saunas are backed by a warranty that covers manufacturing defects and ensures customer satisfaction. Specific warranty details can be obtained directly from the company​.